Southern Tire Mart at Pilot Flying J is a growing nationwide network of services and products catering to professional fleets and drivers. With 33 locations across 20 states, Southern Tire Mart at Pilot Flying J is dedicated to keeping drivers road-ready with standard truck services, including preventive maintenance, tire care and 24/7 roadside assistance. Southern Tire Mart at Pilot Flying J’s Truck Care Centers proudly offers brands fleets trust and depend on, featuring Michelin, Bridgestone, Firestone, Goodyear, Continental, Yokohama, Zenna and Bandag retreads. With plans to expand their coast-to-coast network, Southern Tire Mart at Pilot Flying J is devoted to the creation and continuation of the ultimate driver experience with outstanding expertise, service and convenience.
*Available at select locations.
Southern Tire Mart at Pilot Flying J’s Call Center is committed to providing prompt, professional assistance when you need it. We proudly offer dependable customer service 24/7/365, reliable roadside assistance and best-in-class service.
From the moment you connect with one of our experienced, knowledgeable dispatchers, our goal is to have customers back on the road within 90 minutes.
Our representatives monitor the status of your breakdown every 15-30 minutes and ensure that you are updated.
To better serve our drivers more efficiently, we create customer profiles that that include company information, preferences and any other pertinent information that will help us provide a more seamless experience. Upon request, we can present you with a detailed report of your breakdowns and make any needed updates to your customer preference profile.
We know time is money and people are counting on you. We have established uniform pricing across the board, and will take care of the billing and get you back on the road as quickly as possible.
*Available at select locations.
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