Southern Tire Mart at Pilot Flying J’s state-of-the-art facilities are staffed with ASE and TIA certified technicians equipped with the right tools, products and parts to get you back on the road quickly, safely and feeling like you made the right choice.
Our Truck Care Centers offer standard truck services, lube services, as well as, retail and National Account sales. Our tire brand offerings include Michelin, BF Goodrich, Bridgestone, Yokohama and Giti tires with a variety of payment options. Our Truck Care Centers house the most advanced equipment and tools available on the market to assure a quality and safe service every time.
Southern Tire Mart at Pilot Flying J’s Call Center is committed to providing prompt, professional assistance when you need it. We proudly offer dependable customer service 24/7/365, reliable roadside assistance and best-in-class service.
From the moment you connect with one of our experienced, knowledgeable dispatchers, our goal is to have customers back on the road within 90 minutes. Our representatives monitor the status of your breakdown every 15-30 minutes and ensure that you are updated.
To better serve our drivers more efficiently, we create customer profiles that that include company information, preferences and any other pertinent information that will help us provide a more seamless experience. Upon request, we can present you with a detailed report of your breakdowns and make any needed updates to your customer preference profile.
We know time is money and people are counting on you. We have established uniform pricing across the board, and will take care of the billing and get you back on the road as quickly as possible.